For local and micro businesses
Know whether nearby customers can still find you.
Local SEO Watchdog tracks enabled Google Maps positions and turns movement into a simple operating signal.
Basic RM199 | Pro RM499
Discuss local visibilityBuilt for Malaysian and Singaporean operating teams
Fix the business leaks that quietly cost you customers.
Start with the gap you can see: local visibility, enquiry follow-up or weak AI and search presence. ONSET proves one focused module before expanding.Start with the gap you can see: weak local visibility, inconsistent enquiry follow-up or a brand that search and AI systems misunderstand. ONSET configures one focused module, proves the operating fit, then expands only when the business is ready.
Where is the business losing momentum?
Choose the symptom
Local and micro businesses
From RM199Nearby customers may be finding a competitor first.
Recommended starting point
Local SEO Watchdog (LSW)
Marketing Lancers Consultancy Sdn BhdSSM 1460628-XPricing in RMManaged onboardingAccount-specific controls
Three recommended ways to start
Choose the resistance level that fits the business now.
These are selected for clear buyer fit, current production readiness and a sensible range of investment. ONSET does not invent a popularity ranking before a meaningful paid-sales history exists.
For growing SME teams
Give customer enquiries a consistent path to an answer.
The AI Chat Assistant keeps approved knowledge, lead context and the next team action together across supported chat channels.
Starter RM299 | Growth RM999 | Scale RM2,499
Discuss customer responseFor established brands and enterprise programmes
Build the proof AI and search systems need to understand the brand.
BEACON combines entity analysis, competitive mapping, public proof assets, local trust and movement tracking in a managed visibility engagement.
Audit RM1,500-RM3,000 | Sprint RM6,500-RM12,000
Scope BEACONMore than a module menu
The visible module sits on a deeper operating layer.
CORTEX collects evidence. Mothership develops commercial intelligence. BEACON turns the insight into a managed market programme. Other modules use the same controls for their own outcomes.
See the complete portfolio01
CORTEX
The evidence layer
Bounded collectors inspect pages, search signals, performance, reputation, answer-engine readiness and market context.
Supporting infrastructure - included when a purchased service requires it, not sold as a separate subscription.
02
Mothership
The commercial intelligence layer
The ONSET Intelligence Engine turns structured evidence into pitch briefs, proposals and pricing intelligence.
Supporting infrastructure - used inside relevant packages and specialist engagements.
03
BEACON
The market-facing growth layer
A managed programme translates the evidence into public proof, discoverability work, demand capture and movement tracking.
Separate enterprise engagement - audits from RM1,500.
Choose by business outcome
You do not need to memorise module codes.
Start with the work that matters. The service catalogue shows every module, but onboarding maps only the portfolio needed for the agreed outcome.
Win and serve customers
Chat, lead discovery, voice, receivables, hospitality and WhatsApp operations.
7 modules
Be found and understood
Local visibility, content, AEO, paid media, competitor intelligence, brand and social work.
15 modules
See what matters
Mothership, CORTEX, live research, document intelligence and business knowledge.
17 modules
Run controlled operations
Payments, governance, e-Invoice, daily briefs and custom workflow design.
5 modules
Train and support people
Course materials, assessments, claims, attendance, levy planning and human-reviewed hiring.
6 modules
Packages and standalone modules
Bundle the operating layer, or scope one specialist module.
Package rates are monthly. Standalone module rates and enterprise engagements are shown separately in the full service catalogue.
Smallest entry package
Starter
RM299/month
Setup RM499
300 usage credits included
Small teams that want a lighter first rollout before moving into content and reporting.
- AI Receptionist Lite
- Knowledge Base Lite
- Lead Capture Lite
- Monthly Owner Report
Recommended for growing teams
Growth
RM799/month
Setup RM999
1,000 usage credits included
Growing SMEs that want weekly reporting and a deeper knowledge base without moving into workflow orchestration.
- AI Receptionist
- AI Content Assistant
- AI Business Analyst
- Lead Capture Assistant
- Weekly and monthly owner reports
Broader operating package
Pro
RM1,499/month
Setup RM1,999
3,000 usage credits included
Operators who need higher volume, daily reporting, and a limited number of pre-approved business workflows.
- AI Receptionist Pro
- AI Content Officer
- AI Business Analyst
- Lead Manager
- Daily Manager Report
Credits measure ONSET workload, not cash or provider balance. No automatic top-up or overage is charged without written approval.
Compare packages, credits and servicesA portfolio still needs boundaries
More capability should not mean less owner control.
Every rollout confirms the module, provider, account owner, approval rule and cost boundary before controlled operation begins.
Review the trust boundaryAccount-specific module controls
Eligible modules can be enabled for one customer account without changing another account. Turning a module off preserves its history.
Account and module provider keys
Supported AI modules resolve configured account credentials without displaying saved secret values back to the browser.
Human decision boundaries
External, financial, public and sensitive actions follow the review rule agreed for that workflow.
Visible service and provider costs
Service charges remain separate from provider-cost telemetry so the owner can understand both.
Illustrative customer voices
How these operating problems sound inside real businesses.
Composite scenarios make the buying problem concrete while ONSET waits for consented customer testimonials.
Illustrative composites. These are not verified customer endorsements or measured results. They will be replaced with consented testimonials when supplied.
Illustrative composite
“Most enquiries do not arrive neatly. One customer messages after hours, another calls while the team is on-site, and by the time we reply the job may already be gone. I need a consistent first response and a clear handover, not another inbox.”
Illustrative composite
“Saya tak perlukan satu lagi dashboard. I need to know whether nearby patients can still find us, what changed, and what my team should do next without learning SEO jargon.”
Illustrative composite
“Our problem is not producing more content. It is making sure search engines and AI systems understand the same facts about the brand, then showing management whether the work is moving anything.”
Founder-led accountability
Built by an SME operator who understands the work behind the dashboard.
Reginald Chan is co-founder of Marketing Lancers Consultancy Sdn Bhd, the Malaysian company behind ONSET. The platform is shaped around work SMEs recognise: protecting visibility, following up enquiries, coordinating decisions and showing what was done.
- commercial market focus
- Malaysia + Singapore
- starting-point design
- SME-first
- operating principle
- Human-approved
Marketing Lancers Consultancy Sdn Bhd · SSM 1460628-X
Before you decide
The questions that protect you from buying the wrong thing.
What is ONSET in plain English?
ONSET is a small AI back-office team for Malaysian and Singaporean SMEs: customer response, content, reports, lead capture, knowledge base, and approval-controlled workflow support.Which package should I start with?
Start with the smallest package that covers the first operating outcome. Starter is the narrowest entry, Growth adds content and deeper reporting, and Pro adds a limited number of approved workflows. Growth Pilot is a three-month managed launch route for customers who need tighter onboarding; it is not a fourth product tier.Are CORTEX and Mothership missing from the packages?
No. CORTEX and Mothership are supporting intelligence infrastructure, not separate subscriptions. ONSET uses the relevant parts behind a purchased package or specialist engagement when the agreed work requires them. Buying a package does not provide unrestricted access to every internal platform tool.How do I buy BEACON?
BEACON is a separate enterprise visibility engagement, not a hidden package feature. Its audit, sprint, and retainer ranges are published on the services page, and the final scope is agreed before work begins.Are setup fees included?
No. Each package has a clear monthly fee and a separate setup fee because onboarding, knowledge base setup, and approval rules need real implementation work.What are ONSET usage credits?
Credits are workload units used to measure different kinds of ONSET work consistently. For example, an AI reply uses 1 credit, a social post uses 10, a newsletter uses 40, a mini scan uses 100, and a full competitor report uses 300. The complete schedule is published on the pricing page.Are ONSET credits cash, LLM tokens, or provider balance?
No. ONSET credits are service workload units. They are not money, LLM tokens, or a balance held with OpenAI, OpenRouter, WhatsApp, Stripe, or another provider.What happens when my included credits run low?
We show the remaining workload and discuss an approved top-up or a package change. ONSET does not silently add credits, charge an overage, or expand the scope without written approval.
Start with the right module, not the loudest feature
Tell us the operating problem. We will map the smallest credible ONSET starting point.
You will see the recommended module, package, provider requirements, approval boundary and proof plan before activation.